Chapter 1
Key concepts: Chapter 1
Chapter 1
Metrics of Success
- Sales: track via Google Analytics or call-tracking, not by asking leads.
- Website traffic: evaluate alongside conversion and bounce rates.
- Authority: domain authority (DA) based on age, size, popularity.
- Influence: Klout score measures engagement across networks.
SMARTer Goals
- Goals must be Specific, Measurable, Agreed, Realistic, Time-bound.
- Break long goals into short stages and review regularly.
- Example: if traffic hasn't grown 2.5% by week three, rethink strategy.
Example Goals
- Direct sales: start from current/projected sales, seasonality, target, deadline.
- Sales = traffic × conversion rate; expensive items can sell with low conversion.
- Digital PR drives traffic via keyword-rich content, paid ads, publications, blogger outreach, social campaigns.
- Authority: DA rests on age, size, popularity; build via original content and earned links.
Gain Followers and Influence Them
- Social media rarely closes direct sales; engage customers to become advocates.
- Goal: move Klout score from one number to another by a set date.
- Platforms reward engagement; weak self-promotion shrinks reach.
- Reaching goal requires strong profiles and shareable content, not product shots.
Create an Email Database
- High-performing sites sort visitors by willingness to buy.
- Offer free guide or sample in exchange for email address.
- Goal: set number of signups; test what visitor gets.
- Giveaways work: run competition, collect addresses via Rafflecopter.
